You're sitting in a Fire Lieutenant promotional interview, and the board asks: “One of your firefighters refuses a direct order in front of the crew. What do you do?”

A strong answer isn't about memorizing the “correct” response.

The assessors need to see how you prioritize, gather facts, make decisions, apply policy, communicate expectations, and follow up.

Use this framework:

CONTROL → FACTS → ACTION → FOLLOW-UP

Don't memorize somebody else's answer. Demonstrate officer thinking.

Preparing for a Fire Lieutenant promotional process? Get CPC's FREE Lieutenant Interview & In-Basket Prep Guide at Command Presence Consulting.

https://www.commandpresenceconsulting.com/products/p/lieutenant-promotional-process-in-basket-interview-prep

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